Where Patient Voices Become Actionable Insights
PatientlyIQ analyzes what patients say across video, audio, images, and text, and turns it into insights your clinical and commercial teams can act on.
Animation: patient and caregiver comments flow into PatientlyIQ and come out as short claims, each tagged with a category and a sentiment, with alerts and recommended actions for the team.
How it works
From patient voice to your next step.
Scan. We map where people talk about the condition, from social media and patient videos to published research, competitor activity, and your own data.
Emotion analysis
Mostly Negative
Contempt
Quote
At the moment we're having problems getting our child to daycare and it's breaking my heart, because I feel like, well, she should be treated like a normal child.
With her being as delicate as she is, it was, oh it's just a complete sort of nightmare really, because you were just worrying all the time and you still have to function with every day, you know, with all the other children and you know with everything else.
Emotion drivers
Anger
- Childcare
- Social Stigma
Fear
- Physical Pain
- Anxiety
Sadness
- Social Isolation
- Emotional Toll
Caregivers Want Their Child Treated Like Other Kids
Needs Investigation Emotional Wellbeing Caregivers
- For caregivers, daycare is about fair treatment, not just safety.
- They fear for a fragile child. They are sad that childhood does not feel normal.
“It's breaking my heart, because I feel like, well, she should be treated like a normal child.” · Caregiver
- Add daycare and school guidance for caregivers.Patient Engagement
- Track childcare and stigma mentions by journey stage.Insights
Who we help
Built for the teams that bring treatments to patients
Commercial Launch and position brands Commercial
Plan your launch around what patients need, then keep your product in the conversation and well positioned.
See how we help
Clinical Operations Design studies patients stay in Clinical Operations
Design studies that patients can join and stay in, and recruit with messages that answer their concerns.
See how we help
Patient Engagement Bring patients into every decision Patient Engagement
Know what patients and caregivers care about before you meet them, and bring their voice to every team.
See how we help
CROs Win bids with patient evidence CROs
Win the bid with patient insight specific to the indication, then carry the same evidence into delivery.
See how we help
Key features
See it at work. Each feature turns what patients say into a next step.
Social Listening
Every theme patients raise, sized by how often they raise it, with its keywords and quotes.
Heartbeat
A daily digest of new signals, open projects, and findings by market.
Competitive Landscape
Competitor search, ads, and campaigns, with the gaps your messaging can fill.
Journey Map
Each step marked as friction, motivator, or opportunity, with a next step.
Personas
Personas built from patient voices, run against your protocol.
“You’ve been our secret weapon.”
Case studies
Patient insight has helped our clients win bids and finish recruitment
-
A Phase 3 rare disease study got 3.5 times more pre-screen starts at less than half the cost
3.5x
More digital pre-screen starts
- Lower cost per pre-screen start
- 2.25x
- Cost per pre-screen start within one month, down from over $50
- Under $20
- More funnel data points captured
- 8x
-
A mid-size CRO doubled its bid defense win rate with patient insight
2x
Bid defense win rate, from 30% to 62%
- Project service fees won
- $155.4M
- Won for every $1 spent
- $979
- Per report, depending on scope, with no missed deadlines
- 4 to 20 days
-
HealthBeacon got a launch plan for its Smart Sharps Bin, built from patient data, in four weeks
4 weeks
From research to plan handoff
- Personas, from awareness to purchase
- 3
- Keywords prioritized
- 500+
- Copy examples across 6 messaging themes
- 30
-
A new patient advocacy group launched with a brand and website built for its community
9
Industry sponsors since its 2021 launch
See PatientlyIQ on your indication
We will walk you through what patients and caregivers are saying in your therapeutic area.