PatientlyIQ is a patient insights platform built to support the needs of clinical operations and commercialization teams by analyzing authentic patient conversations across video, audio, images, and text, and turning them into actionable, practical insights and recommendations.
Animation: patient and caregiver comments flow into PatientlyIQ and come out as short claims, each tagged with a category and a sentiment, with alerts and recommended actions for the team.
How it works
Scan. We map where people talk about the condition, from social media and patient videos to published research, competitor activity, and your own data.
Emotion analysis
Mostly Negative
Contempt
Quote
At the moment we're having problems getting our child to daycare and it's breaking my heart, because I feel like, well, she should be treated like a normal child.
With her being as delicate as she is, it was, oh it's just a complete sort of nightmare really, because you were just worrying all the time and you still have to function with every day, you know, with all the other children and you know with everything else.
Emotion drivers
Anger
Fear
Sadness
Needs Investigation Emotional Wellbeing Caregivers
“It's breaking my heart, because I feel like, well, she should be treated like a normal child.” · Caregiver
Key features
Social Listening. Every theme patients raise, sized by how often they raise it. Open one to see sentiment, keywords, and quotes.
Who we help
Commercial
See the hurdles patients face at each stage of care, then decide who to reach, where, and with which message.
Top patient needs
Adults with lupus nephritis
of posts about starting treatment ask about insurance
Clinical Operations
Read patient concerns against your protocol, visit by visit, before the study opens.
Study visit
Concerns at this visit
Adults with lupus nephritis
of posts about infusion days mention travel
Patient Engagement
Build an interview guide from what patients already say, with questions on the topics that matter most to them.
Topics
Follow-up questions
Adults with lupus nephritis
of diagnosis posts describe a long wait
CROs
Bring patient insight specific to the indication into the proposal and the bid defense meeting.
Sections
Summary
Bid for a lupus study
recruitment risks, each with patient evidence
“You’ve been our secret weapon.”
Case studies
3.5x
More digital pre-screen starts
A Phase 3 rare disease study got 3.5 times more pre-screen starts at less than half the cost
Read the Case Study2x
Bid defense win rate, from 30% to 62%
A mid-size CRO doubled its bid defense win rate with patient insight
Read the Case Study4 weeks
From research to plan handoff
HealthBeacon got a launch plan for its Smart Sharps Bin, built from patient data, in four weeks
Read the Case Study9
Industry sponsors since its 2021 launch
A new patient advocacy group launched with a brand and website built for its community
Read the Case StudyWe will walk you through what patients and caregivers are saying in your therapeutic area.