Track what patients and caregivers are saying
PatientlyIQ follows patient conversations across social media, videos, podcasts, and advocacy content. It shows what changed, why it matters, and what to do next.
Conversation volume
+82%
Since last month
- Insurance burden
- Side effects
- Treatment access
Side effects
+21%
More mentions since last month
- Joint swelling
- Fatigue
- Mental fog
What you get
Text, video, and audio
We transcribe patient videos and podcasts and read the comments under them. More of the patient conversation now happens in video.
Trend monitoring
See rising topics and changes in conversation volume since your last report.
Recommended actions
Each report ends with clear next steps for patient outreach and engagement.
Backed by research
Conversations are checked against peer-reviewed research, search trends, and competitor activity.
How it works
1.0
Agree on what to track
We pick the topics and 5 to 10 key measures for your indication with you.
2.0
Set a baseline
The first report shows where patient conversation stands today.
3.0
Track the changes
Each later report shows what changed, why it matters, and where to focus next.
Questions it answers
- Which topics are rising, and which are fading?
- What questions, needs, and concerns do patients and caregivers raise?
- What are competitors doing, and how do patients respond?
- How have engagement, conversation volume, and search trends changed?
How it is delivered
Recurring reports
10 to 15 slides every 30, 60, or 90 days, with ongoing monitoring in PatientlyIQ.
Bespoke reports
A 40 to 80 page report on one strategic question, usually in 12 to 20 business days.
Common questions
How we work, in detailFrom public patient and caregiver conversations on social media, patient communities such as PatientsLikeMe and Inspire, advocacy webinars and publications, and patient videos and podcasts. We also read search trends, competitor activity, and peer-reviewed research.
Yes. Upload patient, nurse, or site-staff interviews as audio or text. PatientlyIQ removes identifying details, splits each answer into quotes, and tags them the same way as the rest of the data.
With its theme, its sentiment, and the stage of the patient journey it describes. You can search and filter by all three.
Names and other identifying details are removed before a quote can be searched. The meaning of the quote stays.
Recurring executive reports every 30, 60, or 90 days, bespoke reports on a single question, or both. Your team can also search the quotes and export charts in the platform.
A bespoke report typically takes 12 to 20 business days from project confirmation, depending on scope.
Recurring reports are priced per month and bespoke reports per report. We agree the indication, topics, and measures with you first.
More use cases
See PatientlyIQ on your indication
We will walk you through what patients and caregivers are saying in your therapeutic area.